Even if the status is on the way or waiting on store, that does not necessarily mean that the book is not published. It might be due to three different reasons:
- our search algorithm was not able to find the link, so it did not get added
- we did not receive a confirmation from the store, but it's been published nevertheless
- the sales channel includes a large variety of stores, not just one, so we cannot display one link, this is the case for Ekönyv, Tolino or Chinese stores
- the book is behind a paywall in a subscription service, so we cannot provide a link.
Many of our stores give us instant feedback once your book is available and gives us the link. However, some stores don't support direct tracking; thus, availability data might be delayed. We use different tracking methods to monitor books distributed through us, and regularly update store links for your books. This means that your book may already be available for sale in those stores, but we don't know for sure.
We recommend manually searching for your book in the store(s) in question. In some stores, it might be better to search based on ISBN, but try title and author name as well. You can also just enter your book's ISBN in a search engine and based on the results you will see where your book is available. If you don't see your book in the store, please reach out to our support and we will look into it.
Comments
1 comment
Hello,
Since moving my books to Google Play, I have not sold any more books. Why ?
Before, I sold about sixty pounds a month.
I do not understand
Cordially
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