What is the difference between the pricing models (Royalty share, Subscription)?
We created a short comparison for the two pricing option. Please check it out on our Pricing page.
How can I change plans?
It is okay to change your mind, so you can change your plan anytime. Go to “My account” > “Legal and payment info” > “Plans” tab.
Or click here: https://admin.publishdrive.com/account#plans
When can I switch?
It is okay to change your mind, so you can change your plan anytime. If you upgrade to the subscription anytime during the calendar month, it will be effective immediately, meaning that your royalties will be calculated with the subscription royalty rates in the given month.
If you change back to the royalty share plan, it will be effective from the next calendar month.
How many times can I switch?
You can switch as many times as you want, but keep in mind the switch date policies mentioned above. You will be able to track your history of switching in the platform.
Will the change affect my books?
No. Subscription switch effects only the fee of the service, but no other terms.
How can I switch my books from different aggregators / from my direct account?
If you have a direct account, remove your books from sale.
If you use a different aggregator, you should unpublish your books before uploading them to PublishDrive. If your books are still available after 3-4 business days, contact their support.
Does it worth for me to switch?
Royalty share is best for new authors. With no upfront costs, there are no risks to take; it is great for getting started on your self-publishing adventure. (Ideal for authors earning under $1,000 a month).
The subscription option is for experienced authors and independent publishers, ideally selling above $1,000 per month.
How do I pay for the service?
Your payment depends on the plan you choose.
Royalty share: There is no upfront cost, we deduct our share from your ebook sales. This means that we will pay you the percentage of your royalties communicated on the Website for the different stores.
Monthly subscription: you can choose from two options in the monthly subscription:
- You agree that your credit/debit card or Paypal account will be charged immediately when you switch to this model or when your paid subscription starts. Your payment will be recurring, so each month your fee will be charged on the same day as you started your subscription on. Fix fee payments are non-refundable. We use the Braintree payment system in this case.
- There is no upfront cost, you agree that we deduct the Monthly Subscription fee from your ebook sales.
How I change the payment method?
You can select the payment method only if you are in the subscription model. Go to “My account” > “Legal and payment info” > “Plans” tab.
How does the free trial work?
It is simple! If you are a new user, you may be eligible to use the subscription model for a full calendar month for free.
During the free trial, all features will be made available, but your card won’t be charged. We’ll have to hold a valid payment option for the free trial to start. Your card might be charged during upon card check with a small amount, but this will be reimbursed to you immediately. Your subscription will start immediately once your free trial has finished. You are eligible for a free trial month once only. See Termination Policy in the last clause.
What if I do not pay to you?
If we do not receive payment from you, first we will request a payment from you and/or require you to provide a valid credit card before continuing to use our services. Secondly, if you are in the subscription model, we are eligible to deduct the subscription fee from your royalties and/or keep your books on sale until we cover the subscription fee. Lastly, we can initiate legal action and/or use third party collection agencies.
How can I get a refund?
Your subscription payment is non-refundable. If you receive any gift credits, they are non-refundable, and they cannot be exchanged for other purposes.
What is your cancellation policy?
You can cancel your subscription anytime, but it will take into effect in the following calendar month. You can cancel your subscription by changing back to the royalty share model. You can withdraw your titles at any time without prior notice. Drop us an email at firstname.lastname@example.org, if you need to delete your account.
What will happen to my (Amazon) reviews if I switch my pricing model?
Nothing, the switch does not affect your Amazon reviews.
Can I keep my Amazon reviews if I go to Amazon via PublishDrive?
Yes! You do not have to worry about your Amazon reviews: they’ll be transferred automatically. In case of other stores, please write to email@example.com.
Can I use the same marketing features I have with the stores directly?
Yes, you can use the same marketing features, and much more! Read about our current marketing options here.
Can I use Amazon Advertising (previously called AMS) with PublishDrive?
Yes, you can use Amazon Advertising with PublishDrive. You can read more about it here.
I cannot find the answer to my question. What should I do?
Please contact us: firstname.lastname@example.org.