Hope you are well and looking forward to the holidays just as much as we are!
We have some important information regarding our holiday operations:
- Between Christmas and New Year’s Day (December 27-31), our basic support service is operating.
Book upload and management:
- IMPORTANT: book upload, review and book sending will be operating on our platform. You’ll be able to upload books during the holidays without any problem, but we will not forward them to the stores.
- Be prepared for longer publishing time during the holiday season. In some stores your books will be available for sale only in January.
- On our platform you'll see a 'may be delayed' notification for the following services: daily report, book updates, book removals.
- Free review copy administration is operating (iTunes, Google Play Books)
- Over the holidays our ebook conversion service and paid advertising service are not operating.
Financial report and payment:
- We'll start sending payments for October earnings on December 17, to make sure you receive your earnings before the holidays.
- We’ll do our best to send out the financial report for November by December 23 (it’ll depend on our partner stores, but no later than January 4th)
- Partner validations for the next payment period will be available only in January.
Holiday Operation schedule:
- Between December 21st and January 3rd our team will be out-of-office to get some rest after the Christmas and New Year's Eve celebrations. :)